Commercial Research & Recovery


*Payment Center*	Account Servicing	Investor Relations	Client Services	Loan Recovery Training Section
*Commercial Research & Recovery* will customize and conduct on-site accounts receivable collection training to help your in-house recovery department achieve and exceed your recovery goals. The customized recovery-training program is designed to address your specific product or service credit sales, terms and receivables management objectives, so as to provide your organization with exceptional value for your training dollars. Our on-Site Training will deliver measurable results, such as an increase in recovery staff productivity and improvement in their effectiveness and recovery communication skills. *Why Commercial Research Training?* We bring over 16 years of recovery experience to your staff. They will have a thorough knowledge of the recovery and collections process by using the teeth of the law to improve your collections. Our staff has many years of experience in Small Claims court in front of Judges, Hearing Officers and Mediators. Your staff will gain the knowledge of filing a simple lawsuit to filing a wage or bank garnishment and all the processes that they entail. *Speed-Up The Transfer of Training To The Job* After the training, we can provide hands-on, on-site support consulting if required, working with your collection staff to speed up the application and implementation of the ideas and new techniques shared. We will work to resolve problem accounts and other delinquency challenges in each staff portfolio, so as to help build confidence in using the new collection techniques and ideas shared during the training workshop, to help collectors increase their recovery and accounts portfolio management skills.
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